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Making the Call: Telephone Etiquette and Expressions
ENG701B-PEP-CN Lesson 5
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The Big Question
The Invisible Bridge: Telephone Etiquette 📞
How do we connect with people across the world using polite 'scripts'?
我们如何利用礼貌的“话术”与世界各地的人们建立联系?当你看不到对方的表情时,正确的表达方式就是沟通的桥梁。
武器库 | Core Arsenal

动词搭配不要记错哦:

identify
This is... speaking 🆔
request
Could I speak to... 🙋
close
Talk later 🌅
避坑雷达 | Grammar Radar
Modal Request + Verb Phrase
🚨 高频易错点 Warning!
I am Jane.
On the phone, we use 'This is...' to identify ourselves.
This is Jane speaking.
这是标准的电话自我介绍用语。
通行证 | Can-Do Goals

学完本课,你能做到:

在电话中礼貌地介绍自己
This is [Name] speaking.
请求与某人通话
Could I speak to...?
礼貌地结束一次通话
Let's talk later.
🌎
Telephone Manners
在英语文化中,电话接通后第一步通常是Identification (身份确认)。使用 'This is...' 而非 'I am...' 是一种去人格化的客观表达,旨在消除对方对未知来电的警惕感。
🏆
Awesome!
50 Stars Reached!